IMPROVING QUALITY OF CANCER CARE IN EUROPE
As part of the BENCH-CAN project which focussed on benchmarking comprehensive cancer care to improve the quality of interdisciplinary patient treatment, good practice examples of clinical practice, patient experience, and operations management processes were identified at designated comprehensive cancer centres & interdisciplinary tumour services. 16 good practices were collected and described using a specific template.
Good practice refers to systems and processes associated with operational management and the qualitative attainment of best clinical practice for patient experience. Providing more insights into leading good practices enables other cancer centres to implement them and raise the quality of care on a European scale, thus leading to increased benefits to patients.
The developed BENCH-CAN good practices help foster knowledge exchange and collaboration between several European centres also committed to excellence and the improvement of their processes, clinical practice and patient experience. The BENCH-CAN good practice database is available at www.oeci.eu/Benchcan/ where you can read more about the project and also download a Benchmarking Manual. The Manual is incorporating benchmarking tools for cancer centres and cancer pathways and presents the necessary processes for carrying out an own benchmarking project giving practical help for health care organisations interested in participating in benchmarking.